Effective software systems begin with a comprehensive implementation process and tailored training options. We spoke to home care Implementation & Training Consultant, Trish Brimelow, to learn about how the team ensures their clients’ needs are prioritised throughout the implementation process.
Read more >iCareHealth’s Chief Technical Officer, Craige Pendleton-Browne, recently sat down with the iCareHealth marketing team to share his knowledge about all things technology. From cloud computing through to connected eHealth solutions, Craige provides some insight into the current and future technology trends for the aged care sector.
Read more >In 2014, Telstra Health partnered with iCareHealth to help create a more connected healthcare system in Australia. We spoke with iCareHealth Managing Director and founding shareholder, Chris Gray, to learn more about the Telstra Health partnership and find out what it means for iCareHealth’s clients and the wider sector.
Read more >As a part of the iCareHealth management team for almost seven years, Michael Donnelly has been integral in growing iCareHealth to become the largest aged care clinical, care and medication management software provider in the country. As the newest installment in our staff profile series, we interviewed Michael to find out what information aged care providers should consider before selecting a software partner.
Read more >Help Desk & Client Support Consultant, Shuaib Baig, has been providing technical support to iCareHealth clients for the last seven years. As part of our staff profile series, we asked Shuaib to provide answers to some of the most common technical support issues to ensure software users everywhere are able to resolve problems as quickly as possible.
Read more >Leading software companies are increasingly turning to user experience experts to ensure their product is enjoyable and easy to use. To better understand the importance of user experience, we turned to iCareHealth’s User Experience Manager, Matthew Sarah, to explain why it matters and how it benefits users.
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