The electronic future of healthcare in Australia: Telstra Health and iCareHealth

| 26 Feb 2015
Future of eHealth

With a vision of bringing the benefits of technology and connectivity to the healthcare sector, Telstra Health has acquired industry leaders from the pharmacy, hospital and aged care technology fields. This led to iCareHealth becoming Telstra Health’s key aged care sector partner in November 2014, joining the likes of other trusted providers such as Fred IT and Emerging Systems. Today we look at the reasons behind the partnership, our joint vision for the future, and how the iCareHealth team is more committed than ever to providing our clients with a high quality software experience.

Clients remain our number one priority

Our clients have the unique benefit of partnering with a group of hard-working, experienced iCareHealth employees, with the backing of a large company with the resources to match. Telstra Health have invested in iCareHealth to help accelerate our product roadmap and ensure we are meeting both the care and business needs of providers.

The iCareHealth management team are excited about the vision that Telstra Health brings to the aged care sector, and are committed to realising this vision for our clients, who have been long term partners of iCareHealth. As iCareHealth Managing Director, Chris Gray, emphasised,

“While our enhanced resources ensure we can meet the growing needs of the aged care industry, we are proud to still have the same dedicated team – from our Helpdesk through to senior management. Our focus, as always, remains on our clients”.

Aged care is changing

Australia’s population is ageing, with an estimated one in five set to reach 65 and over by 2030. This changing landscape has resulted in aged care providers facing growing demands from care recipients. With the assistance of home care services, older Australian’s are living in their homes for longer with increasingly complex care needs. Once admitted into residential aged care, these care recipients are often frail and dependent on staff to maintain their quality of life.

As the demand for aged care services increases, so does the need for clinical governance and a strong financial performance. It is therefore essential that aged care software vendors assist providers with these challenges by ensuring their software solutions are scalable and their business is financially stable. Healthcare technology and connectivity provider, Telstra Health, is working to ensure aged care providers can seize the opportunities offered by the changing landscape by enhancing the core products that are becoming increasingly essential for home and aged care providers, and by developing new solutions that enable the provision of care in exciting new ways. iCareHealth saw the opportunities in partnering with Telstra Health, and share their vision for a more connected aged care system.

Why Telstra Health?

Launched in late 2013, Telstra Health is not simply an extension of Telstra’s traditional business of landlines and mobile phones, it is a unique business devoted to connecting Australia’s healthcare sector. Telstra Health’s management team are a diverse group of health and technology industry leaders, specifically chosen to bring a fresh perspective to the business of healthcare connectivity.

Telstra Health is determined to utilise technology and connectivity to address some of the major frustrations for health and aged care providers, such as:

  • Integrating health data from hospitals, GPs and aged care providers in order to deliver a comprehensive view of a consumer’s health records.
  • Reducing unnecessary hospital admissions by further enabling the provision of care within the community.
  • Improving efficiency and productivity for health and aged care providers.

Telstra Health recognises that successfully establishing a connected eHealth system across Australia is no small task, which is why they’re working with government, eHealth vendors, healthcare funds and consumers to ensure their solutions improve safety, convenience and quality control. iCareHealth saw the benefits of partnering with a business that is set to transform the Australian healthcare sector for the better, and are looking forward to accelerating the delivery and investment back to our clients.

Interested to learn more about Telstra Health? Watch Telstra Health Managing Director, Shane Solomon, discuss the future of health in Australia.

Tags: aged care, ageing, connectivity, ehealth, software, technology, Telstra Health

Sophia Bolden

Communications Coordinator

Sophia Bolden is the Communications Coordinator at iCareHealth. With a background in the disability and aged care sector, she brings an understanding and passion for aged care. Sophia recognises the importance of social media and online communication in relating technology and aged care news in the most effective way possible.

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