Mobility and aged care: How mobile devices are revolutionising care delivery

| 07 Jul 2016

With the increasing digitalisation of aged care in Australia, the ability to monitor the health of aged care residents through a mobile device at the point of care is a distinct advantage.

The future of digital health

Technology and mobility are changing the way healthcare providers run their business. Tablet devices are now being used for telemedicine, medication administration, and health monitoring in all manner of clinical settings. Consumers are helping to drive this trend, with apps and the internet as a whole providing individuals with healthcare management tools and advice. For residential aged care providers, the ability to enter and monitor charts at the point of care brings many advantages.

More time on the floor

Having staff on the floor is an important resource for residential aged care providers. As legislation dictates higher levels of reporting, care staff are spending more time on documentation and less time caring for residents. With version 6 of our Clinical and Care Management software, care staff are able to enter charting information at the point of care. By using a tablet device, staff do not have to return to the nurses’ station at the end of the shift to document clinical data. Entering information into a tablet device at the point of care is not only more efficient, it also minimises the likelihood of errors, as staff are not relying on hand written, difficult to read notes. Immediate documentation also ensures staff have not forgotten vital information, which may occur when notes are entered several hours after their interaction with a resident.

Immediate feedback

Version 6 of Clinical, Care and Medication Management not only allows care staff to enter chart information at the point of care, it also provides real time feedback about whether a resident has fallen outside of baseline health ranges. Once a staff member enters a resident’s charting information, they will be able to identify then and there whether a resident requires attention. This process reduces the health and safety risks associated with delayed documentation, and improves resident care. Immediate feedback is also provided in the form of photos in the Wound Chart module. This feature enables staff to take a photo of a resident’s wound with the mobile device, upload it immediately and compare it with the previous day’s photos. This level of mobility ensures staff have the necessary information to determine appropriate treatments for a resident at the point of care.

Greater visibility

Documentation and reporting are becoming increasingly important for legislative bodies. It is therefore essential that management have up to date clinical data in real time. By entering live data through the use of mobile devices, management can instantly assess the health of residents, without having to wait until the end of the shift. Visibility is particularly important for aged care providers with multiple facilities, as management can use this information to streamline processes and standardise care. Mobility is an essential component in creating transparency, which in turn helps to create a safer, more efficient organisation.

Interested to learn more about how technology can help aged care providers? Contact us today.

Tags: aged care, charts, clinical and care management, iCareHealth software, mobility, residential aged care, residential aged care solution, software, software provider, technology, Telstra Health

Lauren Murphy

Lauren Murphy is the Head of Marketing at Telstra Health - Aged, Disability & Community Care. She is interested in how technology can play a critical role in supporting the future of the aged care sector. Lauren’s background is B2B marketing across a diverse range of industries including the health, technology and finance sectors.

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