Resident feedback takes centre stage in audit process

| 05 Jun 2017

The Australian Aged Care Quality Agency is launching a consumer experience report that will better enable residents to¬†provide feedback during an accreditation. The report has been designed to include simple, direct questions such as ‘Do staff treat you with respect?’ and ‘Do you feel safe here?’.

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Tags: accreditation, ACSA, aged care, assistive technology, audit, Australian Aged Care Quality Agency, Department of Health, government, health, quality, research, residential aged care, software, technology

Sophia Bolden

Communications Coordinator

Sophia Bolden is the Communications Coordinator at Telstra Health - ADCC (formerly iCareHealth). With a background in the disability and aged care sector, she brings an understanding and passion for aged care. Sophia recognises the importance of social media and online communication in relating technology and aged care news in the most effective way possible.

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