Webinar looks at managing complaints
Aged Care Complaints Commissioner, Rae Lamb, will be hosting a webinar on the most common complaints received about community care providers, and what organisations can do to address them. Bettering community care services as a result of complaints will be critical as consumers are given the funding flexibility to change providers.
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Tags: aged care, Aged Care Complaints Commissioner, CDC, community care, community care provider, complaints, consumer directed care, funding, government, health, home care, webinar