Software implementation, second to none
What are the secrets behind our award-winning implementation process? There are three.
1. Best practice project and change management principles.
2. Simple and efficient action plans, tracked and managed regularly
3. Clear and open communication with our clients
Above all, we realise that your highest priority is to provide unwavering, exceptional care and we never lose sight of this. It is our highest priority to ensure minimal disruption to your delivery of care throughout the software implementation process.
Planning for success
A smooth, hassle-free integration of iCareHealth software is made possible with the Implementation Planning Study – the first step in every implementation process.
No two aged care providers are the same so prior to starting software implementation, our team conducts in-depth research to gain an accurate understanding of your organisation. This research focuses on business objectives and processes, clinical and management practices, staff management and administration, as well as existing technologies.
With these valuable insights, we develop a comprehensive Implementation Planning Study, which is tailored exclusively for your organisation. The study enables us to highlight any possible risks and challenges, recommendations, opportunities, success factors, key milestones and proposed critical paths for the project.
Delivered on time, on budget
For iCareHealth, minimal disruption means that we strive to complete software implementations on time and on budget. Over the past 10 years, we have successfully set up our software systems for a satisfied client base of aged care providers across Australia. We have developed an impeccable reputation of observing the tightest budgets and time frames, while delivering the highest level of service. Our approach is flexible and scalable, and we have the skills and resources to effectively guide any aged care provider through the implementation process – from a 20 bed stand-alone facility to a large scale international provider.
iCareHealth holds the award for completing the largest software implementation – over 5000 beds across six regions – in aged care, on time and under budget.